:root{
  --merah:#e11d2a;
  --merah-tua:#b71722;
  --abu-bg:#f2f3f5;
  --teks:#1f2937;
  --abu:#6b7280;
  --garis:#e5e7eb;
  --radius:10px;
  --shadow:0 1px 3px rgba(0,0,0,.08),0 1px 2px rgba(0,0,0,.06);
}
*{box-sizing:border-box}
body{
  margin:0;font-family:'Poppins','Segoe UI',Roboto,Helvetica,Arial,sans-serif;
  color:var(--teks);background:var(--abu-bg);line-height:1.6;font-size:15px;
  overflow-x:hidden;
}
a{color:var(--merah);text-decoration:none}
a:hover{text-decoration:underline}
img{max-width:100%}
.container{max-width:1180px;margin:0 auto;padding:0 18px}

/* ===== Topbar ===== */
.topbar{background:#fff;border-bottom:1px solid var(--garis)}
.topbar-in{display:flex;align-items:center;gap:20px;padding:12px 0}
.brand{display:flex;align-items:center;gap:12px;font-weight:800;font-size:20px;color:var(--merah);white-space:nowrap}
.brand .logo-circle{width:38px;height:38px;border-radius:50%;background:var(--merah);color:#fff;display:grid;place-items:center;font-size:18px}
.brand small{display:block;font-size:11px;color:var(--abu);font-weight:500}
.searchbox{flex:1;position:relative;max-width:520px;margin-left:auto}
.searchbox input{width:100%;padding:10px 14px 10px 40px;border:1px solid var(--garis);border-radius:30px;font-size:14px;outline:none}
.searchbox input:focus{border-color:var(--merah)}
.searchbox .bi{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--abu)}
.btn-login{color:var(--merah);font-weight:700;border:1px solid var(--merah);padding:8px 18px;border-radius:6px;white-space:nowrap}
.btn-login:hover{background:var(--merah);color:#fff;text-decoration:none}

/* ===== Navbar merah ===== */
.navbar{background:var(--merah)}
.navbar-in{display:flex;gap:4px}
.navbar a{color:#fff;padding:13px 18px;font-weight:600;font-size:14px;display:inline-block}
.navbar a:hover,.navbar a.active{background:var(--merah-tua);text-decoration:none}
.nav-toggle{display:none;background:none;border:none;color:#fff;font-weight:700;font-size:15px;padding:13px 4px;cursor:pointer;align-items:center;gap:8px}
.nav-toggle .bi{font-size:20px}

/* ===== Breadcrumb ===== */
.breadcrumb{font-size:13px;color:var(--abu);padding:14px 0}
.breadcrumb a{color:var(--abu)}
.breadcrumb .bi{font-size:11px;margin:0 4px}

/* ===== Hero ===== */
.hero{background:linear-gradient(135deg,var(--merah),var(--merah-tua));color:#fff;padding:48px 0}
.hero h1{margin:0 0 10px;font-size:30px}
.hero p{margin:0 0 22px;opacity:.95;max-width:640px}
.hero .searchbox{max-width:640px;margin:0}
.hero .searchbox input{padding:14px 16px 14px 46px;border-radius:8px}

/* ===== Kategori chips ===== */
.kategori-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin:22px 0}
.kat-card{background:#fff;border:1px solid var(--garis);border-radius:var(--radius);padding:18px;text-align:center;transition:.15s;color:var(--teks)}
.kat-card:hover{transform:translateY(-3px);box-shadow:var(--shadow);text-decoration:none;border-color:var(--merah)}
.kat-card .bi{font-size:28px;color:var(--merah);display:block;margin-bottom:8px}
.kat-card small{color:var(--abu)}

/* ===== Card pelayanan ===== */
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:18px}
.card{background:#fff;border:1px solid var(--garis);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column}
.card-body{padding:18px;flex:1;display:flex;flex-direction:column}
.badge-kat{display:inline-block;background:#fde8ea;color:var(--merah);font-size:12px;font-weight:600;padding:3px 10px;border-radius:20px;margin-bottom:8px}
.card h3{margin:0 0 8px;font-size:17px;line-height:1.35}
.card h3 a{color:var(--teks)}
.card h3 a:hover{color:var(--merah)}
.card .instansi{font-size:13px;color:var(--abu);margin-bottom:10px}
.card .ringkasan{font-size:13px;color:var(--abu);flex:1}
.card-foot{display:flex;align-items:center;justify-content:space-between;padding:12px 18px;border-top:1px solid var(--garis);font-size:13px}
.stars{color:#f5a623}
.stars .bi{font-size:13px}

/* ===== Layout detail ===== */
.detail-wrap{display:grid;grid-template-columns:1fr 320px;gap:26px;align-items:start;margin:20px 0 40px}
.detail-main{background:#fff;border:1px solid var(--garis);border-radius:var(--radius);padding:34px}
.detail-main h1{color:var(--merah);font-size:28px;margin:0 0 6px}
.detail-main .updated{color:var(--abu);font-style:italic;font-size:13px;margin-bottom:20px}
.instansi-box{display:flex;gap:12px;align-items:flex-start;padding-bottom:20px;margin-bottom:6px;border-bottom:1px solid var(--garis)}
.instansi-box .th{width:54px;height:54px;border-radius:8px;background:#f0f0f0;display:grid;place-items:center;color:var(--abu);font-size:10px;text-align:center;flex-shrink:0}
.instansi-box .meta{font-size:13px;color:var(--abu);display:flex;flex-wrap:wrap;gap:14px;margin-top:4px}
.instansi-box .meta .bi{color:var(--merah)}
.comp{padding:22px 0;border-bottom:1px solid var(--garis)}
.comp:last-child{border-bottom:none}
.comp h2{font-size:20px;margin:0 0 14px}
.comp ol,.comp ul{margin:0;padding-left:22px}
.comp li{margin-bottom:8px}
.comp .plain{white-space:pre-line}

/* Sidebar */
.side-card{background:#fff;border:1px solid var(--garis);border-radius:var(--radius);padding:20px;margin-bottom:18px}
.side-card h3{margin:0 0 12px;font-size:17px}
.side-card ul{margin:0;padding-left:18px}
.side-card ul li{margin-bottom:6px;font-size:14px}
.side-card ul li a{color:var(--teks)}
.pelaksana-item{display:flex;gap:10px;align-items:center;padding:8px 0;border-top:1px solid var(--garis)}
.pelaksana-item:first-of-type{border-top:none}
.pelaksana-item .ava{width:38px;height:38px;border-radius:50%;background:#f0f0f0;display:grid;place-items:center;color:var(--abu);font-size:9px;flex-shrink:0}
.pelaksana-item b{font-size:14px}
.pelaksana-item small{color:var(--abu);display:block}

/* Buttons */
.btn{display:inline-flex;align-items:center;gap:8px;justify-content:center;background:var(--merah);color:#fff;border:none;padding:11px 18px;border-radius:6px;font-weight:600;cursor:pointer;font-size:14px}
.btn:hover{background:var(--merah-tua);text-decoration:none;color:#fff}
.btn-block{width:100%}
.btn-outline{background:#fff;color:var(--merah);border:1px solid var(--merah)}
.btn-outline:hover{background:var(--merah);color:#fff}
.btn-sm{padding:7px 12px;font-size:13px}
.btn-secondary{background:#6b7280}
.btn-secondary:hover{background:#4b5563}

/* Banner LAPOR */
.lapor-banner{display:flex;gap:18px;align-items:center;background:#fde8ea;border-radius:var(--radius);padding:22px;margin-top:24px}
.lapor-banner > .bi{font-size:46px;color:var(--merah);flex-shrink:0}
.lapor-banner .btn .bi{font-size:14px}
.lapor-banner h4{margin:0 0 6px}
.lapor-banner p{margin:0 0 12px;font-size:14px;color:var(--abu)}

/* Forms */
.form-card{background:#fff;border:1px solid var(--garis);border-radius:var(--radius);padding:28px;max-width:720px;margin:22px auto}
.form-group{margin-bottom:16px}
label{display:block;font-weight:600;margin-bottom:6px;font-size:14px}
.form-control{width:100%;padding:10px 12px;border:1px solid var(--garis);border-radius:6px;font-size:14px;font-family:inherit}
.form-control:focus{outline:none;border-color:var(--merah)}
textarea.form-control{min-height:110px;resize:vertical}
.help{font-size:12px;color:var(--abu);margin-top:4px}

/* Alerts */
.alert{padding:13px 16px;border-radius:8px;margin-bottom:16px;font-size:14px}
.alert-success{background:#d1e7dd;color:#0f5132}
.alert-danger{background:#f8d7da;color:#842029}
.alert-info{background:#cff4fc;color:#055160}

/* Section title */
.section-title{display:flex;align-items:center;justify-content:space-between;margin:28px 0 4px}
.section-title h2{font-size:22px;margin:0}
.filter-bar{display:flex;gap:10px;flex-wrap:wrap;margin:14px 0}
.filter-bar select,.filter-bar input{padding:9px 12px;border:1px solid var(--garis);border-radius:6px;font-size:14px}

/* rating form */
.rate-input{direction:rtl;display:inline-flex;font-size:26px;color:#ddd}
.rate-input input{display:none}
.rate-input label{cursor:pointer;padding:0 2px;margin:0}
.rate-input input:checked ~ label,.rate-input label:hover,.rate-input label:hover ~ label{color:#f5a623}
.review{border-top:1px solid var(--garis);padding:12px 0}
.review b{font-size:14px}
.review .stars{font-size:13px}

/* FAQ accordion */
.faq-item{background:#fff;border:1px solid var(--garis);border-radius:8px;margin-bottom:10px;overflow:hidden}
.faq-q{padding:16px 18px;font-weight:600;cursor:pointer;display:flex;justify-content:space-between;align-items:center}
.faq-a{padding:0 18px;max-height:0;overflow:hidden;transition:.25s;color:var(--abu)}
.faq-item.open .faq-a{padding:0 18px 16px;max-height:500px}
.faq-item.open .faq-q .bi{transform:rotate(180deg)}
.faq-q .bi{transition:.25s}

/* Footer */
.footer{background:#1f1f24;color:#c9cbd1;padding:44px 0 20px;margin-top:40px}
.footer h4{color:#fff;font-size:16px;margin:0 0 14px}
.footer-grid{display:grid;grid-template-columns:1.3fr 1.5fr 1fr;gap:34px}
.footer p,.footer li{font-size:13px;line-height:1.7}
.footer ul{list-style:none;padding:0;margin:0}
.footer ul li{margin-bottom:6px}
.footer a{color:#c9cbd1}
.footer .bi{color:var(--merah);margin-right:8px}
.footer-bottom{border-top:1px solid #333;margin-top:28px;padding-top:16px;text-align:center;font-size:12px;color:#888}

/* ===== Chatbot ===== */
.chat-fab{position:fixed;right:22px;bottom:22px;width:60px;height:60px;border-radius:50%;background:var(--merah);color:#fff;border:none;font-size:26px;box-shadow:0 4px 14px rgba(0,0,0,.25);cursor:pointer;z-index:999}
.chat-fab:hover{background:var(--merah-tua)}
.chat-win{position:fixed;right:22px;bottom:92px;width:340px;max-width:calc(100vw - 44px);height:460px;background:#fff;border-radius:14px;box-shadow:0 12px 40px rgba(0,0,0,.25);display:none;flex-direction:column;overflow:hidden;z-index:999}
.chat-win.open{display:flex}
.chat-head{background:var(--merah);color:#fff;padding:14px 16px;font-weight:700;display:flex;align-items:center;gap:8px}
.chat-body{flex:1;padding:14px;overflow-y:auto;background:#f7f7f9;display:flex;flex-direction:column;gap:10px}
.chat-msg{max-width:82%;padding:9px 13px;border-radius:14px;font-size:14px;line-height:1.45}
.chat-msg.bot{background:#fff;border:1px solid var(--garis);align-self:flex-start;border-bottom-left-radius:3px}
.chat-msg.user{background:var(--merah);color:#fff;align-self:flex-end;border-bottom-right-radius:3px}
.chat-foot{display:flex;border-top:1px solid var(--garis)}
.chat-foot input{flex:1;border:none;padding:13px 14px;font-size:14px;outline:none}
.chat-foot button{background:var(--merah);color:#fff;border:none;padding:0 18px;cursor:pointer;font-size:18px}
.chat-quick{display:flex;flex-wrap:wrap;gap:6px}
.chat-quick button{background:#fff;border:1px solid var(--merah);color:var(--merah);border-radius:20px;padding:5px 12px;font-size:12px;cursor:pointer}
.chat-quick button:hover{background:var(--merah);color:#fff}

/* Stats dashboard */
.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin-bottom:24px}
.stat-card{background:#fff;border:1px solid var(--garis);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}
.stat-card .num{font-size:30px;font-weight:800;color:var(--merah)}
.stat-card .lbl{color:var(--abu);font-size:13px}

/* Table */
.table{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--garis);border-radius:var(--radius);overflow:hidden}
.table th,.table td{padding:12px 14px;text-align:left;border-bottom:1px solid var(--garis);font-size:14px}
.table th{background:#fafafa;font-weight:700}
.table tr:last-child td{border-bottom:none}
.pill{display:inline-block;padding:3px 10px;border-radius:20px;font-size:12px;font-weight:600}
.pill-baru{background:#cff4fc;color:#055160}
.pill-proses{background:#fff3cd;color:#664d03}
.pill-selesai{background:#d1e7dd;color:#0f5132}
.pill-ditolak{background:#f8d7da;color:#842029}

@media(max-width:900px){
  .detail-wrap{grid-template-columns:1fr}
  .footer-grid{grid-template-columns:1fr}
}

/* ===== Responsive (tablet & ponsel) ===== */
@media(max-width:768px){
  /* Topbar: brand + login sebaris, search pindah ke baris bawah */
  .topbar-in{flex-wrap:wrap;gap:10px 12px;padding:10px 0}
  .brand{font-size:16px;gap:8px}
  .brand .logo-circle{width:32px;height:32px;font-size:15px}
  .brand small{font-size:10px}
  .btn-login{margin-left:auto;padding:7px 14px;font-size:13px}
  .searchbox{order:3;flex:1 0 100%;max-width:none;margin-left:0}

  /* Navbar jadi menu hamburger */
  .nav-toggle{display:inline-flex}
  .navbar-in{display:none;flex-direction:column;gap:0;padding-bottom:8px}
  .navbar-in.open{display:flex}
  .navbar a{padding:12px 6px;border-top:1px solid rgba(255,255,255,.15)}
  .navbar a:first-child{border-top:none}

  /* Hero lebih ringkas */
  .hero{padding:32px 0}
  .hero h1{font-size:23px}
  .hero p{font-size:14px}

  /* Chatbot: hampir penuh layar, tidak menutupi tepi */
  .chat-win{right:12px;left:12px;bottom:84px;width:auto;height:70vh;max-height:520px}
  .chat-fab{right:16px;bottom:16px;width:54px;height:54px;font-size:23px}

  /* Section & tabel */
  .section-title{flex-direction:column;align-items:flex-start;gap:8px}
  .detail-main{padding:20px}
  .detail-main h1{font-size:21px;word-break:break-word}
  .comp li,.comp p,.instansi-box .meta{word-break:break-word;overflow-wrap:anywhere}
  .table{display:block;overflow-x:auto;white-space:nowrap}
}

@media(max-width:420px){
  .brand small{display:none}           /* sembunyikan tagline di layar sangat kecil */
  .kategori-grid{grid-template-columns:repeat(2,1fr)}
}
@media print{
  .topbar,.navbar,.breadcrumb,.footer,.chat-fab,.chat-win,.no-print,.detail-sidebar{display:none!important}
  .detail-wrap{grid-template-columns:1fr}
  body{background:#fff}
  .detail-main{border:none;padding:0}
}